All sales are final except when the product is sent wrong or damaged. Please contact helpagirloutshop@gmail.com with any questions.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Once your refund request is received, we will send you an email to notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at helpagirloutshop@gmail.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at helpagirloutshop@gmail.com.
Contact us at helpagirloutshop@gmail.com for questions related to refunds and returns.